Terms of Service

Welcome to General Store (generalstore.co.in). By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website. This website is operated by Artan International under the brand General Store. By using this site, you agree to these terms.

🔷 1. General Information

This website is operated by General Store India. Throughout the site, the terms “we”, “us” and “our” refer to General Store. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

🔷 2. Eligibility

By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or guardian.

🔷 3. Products & Services

• All products listed on our website are subject to availability
• We reserve the right to modify or discontinue products without notice
• We make every effort to display product details accurately, but we do not guarantee that descriptions, images, or pricing are error-free

🔷 4. Pricing & Payments

• All prices are listed in Indian Rupees (INR)
• We reserve the right to change prices at any time without prior notice
• Payments must be made through approved payment methods available on the website
• Orders will be processed only after successful payment confirmation
• Prices are inclusive/exclusive of GST (as applicable – define on site)
• GST invoice will be provided where applicable
• Artan International is responsible for GST compliance

🔷 5. Order Acceptance & Cancellation

• We reserve the right to accept or reject any order at our discretion
• Orders may be cancelled due to stock issues, pricing errors, or suspected fraudulent activity
• In case of cancellation, you will be notified via email

🔷 6. Shipping & Delivery

• Delivery timelines may vary based on location and product availability
• We are not responsible for delays caused by courier partners or unforeseen circumstances
• Customers must provide accurate shipping details

      6.1. Limitation of Liability

• Artan International is not liable for indirect damages, delays, or misuse of products.

🔷 7. Returns & Exchanges

• We offer a 7-day return window for eligible products
• Only exchange is allowed; refunds are not provided
• Certain items (cosmetics, food, plants, personalized items, sale items, gift cards) are non-returnable
• For return requests, contact: generalstoreproductsindia@gmail.com

(Refer to our Return & Refund Policy for full details)

🔷 8. User Responsibilities

By using this website, you agree:

• Not to misuse the website or engage in fraudulent activity
• Not to upload harmful or illegal content
• To provide accurate information during checkout

🔷 9. Intellectual Property

All content on this website including text, images, logos, and design is the property of General Store and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

🔷 10. Limitation of Liability

General Store shall not be liable for:

• Any indirect or incidental damages arising from use of the website
• Losses due to delays, interruptions, or errors on the website
• Product misuse or improper handling by the customer

🔷 11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

🔷 12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of those changes.

🔷 13. Contact Information

For any questions regarding these Terms, you may contact us at:
📧 generalstoreproductsindia@gmail.com

🔷 14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

 

🔷 15. Policy Acceptance

By using this website, you agree to all policies including shipping, returns, and privacy.