Shipping Policy

Managed by: General Store (generalstore.co.in) is Artan International

At General Store (generalstore.co.in), we are committed to delivering your orders quickly, safely, and efficiently across India.

🚚 Shipping Coverage

We currently ship orders across India. Delivery availability may vary depending on your location and serviceable PIN codes.

⏱️ Order Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation
• Orders placed on weekends or public holidays will be processed on the next working day

📦 Delivery Time

• Estimated delivery time: 3–7 business days depending on your location
• Remote or non-metro areas may take slightly longer

💰 Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• We may offer free shipping on selected products or promotions

 

📄 GST & Invoice

• A GST-compliant invoice will be provided with every order (if applicable)
• Billing is handled by Artan International

 

🔍 Order Tracking

• Once your order is shipped, you will receive a tracking ID via email/SMS
• You can track your order through the courier partner’s website

❗ Delays & Issues

While we strive for timely delivery, delays may occur due to:

• Weather conditions
• Courier partner delays
• High demand or unforeseen circumstances

We appreciate your patience in such situations.

📍 Incorrect Address

• Please ensure your shipping address and contact details are accurate
• We are not responsible for delays or failed deliveries due to incorrect information

📦 Delivery Attempts

• Our courier partners may attempt delivery 2–3 times
• If the delivery fails, the order may be returned to us

📩 Contact for Shipping Queries

For any shipping-related questions or concerns, contact us at:
📧 generalstoreproductsindia@gmail.com

⚠️ Important Notes

• Delivery timelines are estimates and may vary
• General Store is not liable for delays caused by third-party courier services
• Orders once shipped cannot be canceled

 

Artan International/ General Store reserves the right to update or modify this Shipping Policy at any time without prior notice.